habaji Privacy Policy
Your personal information matters to us. Read this policy to learn how habaji collects, uses, and keeps your data secure.
This privacy policy applies to all users of the habaji platform. By using the site, you are considered to have agreed to all terms of this policy. Please read this document carefully in full.
Table of Contents
- 1. Introduction and Scope
- 2. How We Collect Information
- 3. Types of Information Collected
- 4. Purpose of Using Your Information
- 5. Data Storage and Security
- 6. Sharing Information with Third Parties
- 7. Cookies and Tracking Technologies
- 8. User Rights
- 9. Protection of Minors
- 10. Policy Changes and Contact
Introduction and Scope
habaji is a trusted online gaming platform in Bangladesh. We are fully committed to protecting the privacy of our users. This privacy policy ("Policy") describes how habaji collects, processes, stores, and secures your personal information.
This policy applies to habaji's website, mobile application (where applicable), and all related services. When you register on habaji, use our services, or visit our website, you agree to the terms of this privacy policy.
We believe you should have full control over your personal information. That is why we are transparent about what information we collect, why we collect it, and how it is used. If you have any questions about this policy, please contact our support team.
How We Collect Information
habaji collects your information through various methods. The main sources of collection are described below:
2.1 Information You Provide Directly
When you create an account on habaji, we collect information directly from you. Information is collected when you fill in the registration form, make a deposit or withdrawal, contact customer service, or take part in surveys or competitions.
2.2 Automatically Collected Information
When you visit the habaji website, certain information is collected automatically. This includes your IP address, browser type, device information, page visit time and duration, click patterns, and other technical data.
2.3 Through Third Parties
In some cases, information may be collected from third-party service providers during identity verification or payment verification processes. In such cases, we collect only the minimum information necessary.
Types of Information Collected
Personal Identification Information
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Valid email address
- Mobile number
- National ID card or passport details (for KYC verification)
- Current residential address
Financial and Transaction Information
- Payment method details (bKash, Nagad, Rocket, Upay numbers)
- Partial bank account information (if used)
- Deposit and withdrawal history
- Transaction amounts and timestamps
- Wallet balance information
Gaming Activity Information
- Game history and results
- Betting patterns and preferences
- Bonus usage details
- Session duration
- Time spent on the platform
Technical and Device Information
- IP address and geographic location
- Device type and operating system
- Browser type and version
- Cookies and session data
- Site navigation patterns
Purpose of Using Your Information
habaji uses your collected information only for specific, lawful, and transparent purposes. Your information is processed for the following purposes:
4.1 Account Management and Service Delivery
Your information is used to create and manage your habaji account, verify logins, process transactions, and provide gaming services.
4.2 Identity Verification (KYC)
We verify user identity to ensure responsible gaming and maintain platform security. This helps prevent minors from accessing the platform and protects against fraud.
4.3 Financial Transaction Processing
Financial information is used to process deposit and withdrawal requests, verify transaction accuracy, and prevent financial fraud.
4.4 Customer Service and Support
Your information is used to resolve issues, review complaints, and provide effective assistance. habaji's 24/7 live chat support team uses your information to deliver personalised help.
4.5 Responsible Gaming Monitoring
Potentially problematic gaming patterns are identified by analysing user gaming history and behaviour, and support is provided where needed.
4.6 Security and Fraud Prevention
Information is used to prevent unauthorised access, detect suspicious activity, stop multiple account creation, and ensure the overall security of the platform.
Data Storage and Security
5.1 Retention Period
habaji retains your personal information only for as long as it is needed for the relevant purpose. Your information is kept while your account is active. Information is also retained for as long as necessary to meet legal obligations, resolve disputes, and enforce our agreements. Even after account closure, some information may be retained for a specific period in accordance with applicable law.
5.2 Technical Security Measures
habaji uses industry-standard security technologies to keep your information safe:
- SSL/TLS Encryption: All data transferred between your browser and our servers is encrypted.
- Database Encryption: Stored sensitive information is kept in encrypted form.
- Firewall and Access Controls: Only authorised staff can access the information they need.
- Regular Security Reviews: Audits are conducted regularly to identify system vulnerabilities.
- Two-Factor Authentication: Available for additional account security.
5.3 Response to a Data Breach
If a data breach occurs, habaji will take immediate action. Affected users will be notified as quickly as possible and all necessary steps will be taken to minimise harm.
Sharing Information with Third Parties
habaji never sells your personal information to third parties. However, limited information may be shared in certain specific circumstances.
6.1 Service Provider Partners
habaji works with certain trusted third parties to operate its services. These include payment processing services, identity verification services, and technology support providers. These partners are given access only to the information necessary to carry out their functions and are required to follow our privacy standards.
6.2 Legal Obligations
If required by law, court order, or regulatory authority directive, habaji is obliged to disclose the relevant information. Information may also be provided in connection with fraud investigations or legal proceedings.
6.3 With Game Providers
Minimum necessary information may be shared with our game partners — including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming — for the purpose of operating games. This information is used solely to ensure gaming services.
6.4 International Data Transfers
Some of our service providers may be located outside Bangladesh. In such cases, we ensure they comply with adequate data protection standards and that your information remains secure.
Cookies and Tracking Technologies
The habaji website uses cookies and similar technologies to improve your browsing experience and ensure the functionality of our services.
7.1 Types of Cookies
- Essential Cookies: Required for the basic operation of the site. Used to maintain login sessions and ensure security. These cannot be disabled.
- Functional Cookies: Used to remember your preferences, such as language settings and display preferences.
- Analytical Cookies: Used to collect statistics about site usage. This information helps improve our services.
7.2 Cookie Management
You can control cookies by changing your browser settings. Please note that disabling essential cookies may cause some features of the site to not work properly.
User Rights
Every habaji user has the following rights regarding their personal information. Contact our support team to exercise any of these rights.
You can find out what information habaji holds about you and request a copy of that information.
If any of your information is incorrect, you can request that it be corrected.
In certain circumstances you can request that your personal information be deleted, although if there are legal obligations some information may not be possible to remove.
You can object to your information being used for marketing purposes and we will honour that request.
To exercise any of the above rights, contact us via live chat or email at ([email protected]). We will process your request as quickly as possible.
Protection of Minors
21+ habaji provides services only to those aged 21 and above.
habaji strictly prohibits minors from accessing the platform. Age verification measures have been implemented in the registration process and identity documents are checked in cases of suspicion.
We do not collect personal information from anyone under 18 years of age. If we become aware that a minor has provided us with information, we will immediately delete that information and close the account.
If you believe a minor is using our platform, please let us know via live chat or at [email protected].
Policy Changes and Contact
How Policy Changes Are Handled
habaji may update this privacy policy from time to time. If there are any significant changes to the policy, we will notify you by email or through a notice on the platform. The effective date of the updated policy will be clearly stated at the top of the page.
If you continue using the site after the changes, you will be considered to have agreed to the updated policy. You are advised to review this page regularly.
If you have any questions or concerns about this privacy policy, please contact us through the details below. Our team is always ready to provide support in Bengali.
Related Policies
- Terms & Conditions — Full terms for using the service
- Responsible Gaming — Safe gaming guidelines
- About Us — Introduction and mission of habaji
- FAQ — Answers to common questions
Contact Us
Contact us for any questions regarding the privacy policy.
Live Chat Support 24/7 support available in Bengali
Email [email protected]
Response Time Emails are usually replied to within 24 hours
Website habaji.cam